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Beesmart 3.0 Lite brings support for additional STB devices enabling you to test Beesmart with wide range of STB devices. Supported STB devices in the Beesmart Lite release are:

 

Every Beesmart Lite customer should get required STB devices directly from the STB vendors or their local suppliers. Contact details for every vendor are stated in the next sections.

For successful installation and provisioning of STB devices, every Beesmart Lite customer should follow the procedures and environment preparation as described in instructions that you got from the STB vendors. From the STB vendor or supplier that send you the STB devices, you should get the following information:

  • Procedure how to connect the STB to the Beesmart Lite
  • What SW needs to be installed on the STB when delivered
  • Where and how to get the SW update with correct SW image for the Beesmart Lite
  • How to perform the SW upgrade
  • How to configure middleware url and other STB settings (dhcp, IP, NTP, DNS…) on the STB
  • Procedures for troubleshooting in case of potential problems
  • How and where to get additional help if needed
 

SW images and boot servers for above listed STB models are not part of the Beesmart Lite installation and should be delivered to you by the STB vendors or local suppliers from where you got the STB devices.

 

Beesmart Lite has limited number of supported STB types. Please upgrade to Beesmart Pro to get full range of supported STB devices.

General Procedure

First, please make sure that STB is connected to the correct IP network and that it is accessible from the Beesmart Lite server. Please check the installation and configuration instructions from the specific STB vendor that you are using, where the procedure is explained in details.

 

Please note, that procedure varies between different STB vendors.

In general it goes like this:

  1. Add STB to the Beesmart Lite admin following the instructions in the Administration Guide. Please make sure that you configure correct MAC address, correct STB type and also the correct remote control.
  2. Connect STB to the network
  3. STB should have the correct SW for the Beesmart Lite with Ekioh SVG engine support installed. If not already delivered with the correct SW, you should make the upgrade following the instructions provided by the STB vendor or reseller.
  4. STB should get the IP address from the DHCP server
  5. STB should get the DNS and NTP parameters either via DHCP options or it is configured manually (this may differ between different STB vendors)
  6. STB should get the correct Beesmart Lite URL address either via DHCP options or it is configured manually (this may differ between different STB vendors)
  7. There should be login screen on the TV. Log in using configured PIN for that user (default is 1234).
  8. In case you don't get to the login screen, please make sure that you exactly followed all the steps in the STB vendor instructions and that you configured the Beesmart Lite according to the Administration Guide.
  9. Check with the STB vendor or reseler if issue is related to points 3-6
  10. Check the Beesmart Lite forum or FAQ section if issue still present

Albis Technologies SceneGate 8000

Together Albis Technologies’ IPTV STBs and Beesmart Lite solution middleware enable attractive IPTV services and quality user experiences.

Albis Technologies, a certified partner, offers the SceneGate 8000 STB for use with the Beesmart Lite solution.

For further product details on the SceneGate 8000 please visit their website.

To order STBs please contact beesmartliteprogram@albistechnologies.com

Required SW and instructions will be delivered together with the STBs.

Amino Aminet A140

The primary contact at Amino to trigger Beesmart Lite procedure is Andrew Henderson at beesmart@aminocom.com. He will assist customers in the creation of an Amino support account - and the signing of an NDA- so that they can download the firmware image from the Amino support site.

Units bought through Amino distributors are provided with a recovery image only. Once an account has been created, customers can access software builds and documentation via the Amino support site.

First level technical support will be provided by the distributor unless the customer buys a direct Amino Support account.

Dune HD

Please visit Dune HD website http://dune-hd.com/ where you can get information about the STB products.

Feel free to contact Dune HD at info@dune-hd.com for any additional questions or for ordering test samples.

Hubtech HTI-9800HDR

Please visit Hubtech website http://www.hub-tech.com/ where you can get information about the STB products. You can find more details about the STB and the installation instructions in the Hubtech documentation on the Beesmart Lite web page.

Feel free to contact Hubtech at info@hub-tech.com or sales@hub-tech.com for any additional questions or for ordering test samples.

How to get the required SW and instructions is described in the Hubtech documentation available on the Beesmart Lite web page.

Motorola VIP 1003

DSC d.o.o. Slovenia with Motorola IPTV STBs (VIP 1003) and Beesmart Lite solution, provides you the best IPTV experience with high return on investment.

DSC d.o.o. as Premier Motorola partner, offers you 1 free sample pieces (per company) of Motorola VIP 1003 for testing. With STBs you will receive our support for installation and initial configuration. You will need to fill out short questioner. The samples will be shippable from DSC stock (EXW Ljubljana).

Please contact Mrs. Martina Fele martina.fele@dscsi.eu or Mr. Tadej Marinko tadej.marinko@dscsi.eu for all further information.

Technotrend TT-micro IP830

Please contact Technotrend at the http://www.ttgoerler.de or sales@ttgoerler.de for ordering the STB samples. According to your location, the respective sales person will contact you shortly. Please also mention that it goes for Beesmart Lite installation.

Required SW and instructions will be delivered together with the STBs.

Vestel IP7350

Please contact Vestel at cem.erdem@vestel.com.tr or burak.ozdemir@vestel.com.tr for ordering STB samples. According to your location, the respective sales person will contact you shortly. Please also mention that it goes for Beesmart Lite installation.

Required SW and instructions will be delivered together with the STBs.

To get more info about Vestel and their products go to http://www.vestel.com.

Zyxel STB-2101H

Please contact Zyxel at the asagi@zyxel.com.tw or gary.chen@zyxel.com.tw for ordering the STB samples. According to your location, the respective sales person will contact you shortly. Please also mention that it goes for Beesmart Lite installation.

Required SW and instructions will be delivered together with the STBs.

Zenterio/Sweden Telecom STC-Zi3040

Please contact Zenterio at the contact_cee@swedentelecom.com for ordering STB samples.

A support contact will be provided by the sales representative and support will be provided by Zenterio support team in Prague and general troubleshooting will be performed over email by the Prague support team.

The STBs will typically be provided with SW that supports the latest version of Beesmart Lite and additional SW upgrades in a lab environment can be performed either using a USB key or over TFTP/HTTP. Detailed instructions for performing SW Updates/Upgrades and installation/configuration will be made available by the dedicated support contact.

Ekioh PC client

To support content development and testing, Ekioh provides desktop builds of its SVG Engine for Windows, MacOSX and Linux. These builds and the associated documentation are provided under NDA. To expedite the process, please download the Ekioh_NDA PDF, complete the details on the first page (please leave the date blank), sign on the last page and send by post to the address in NDA or email the PDF along with your contact details to info@ekioh.com. Once the NDA has been processed, Ekioh will provide download details for the desktop builds and documentation.

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