In today’s article, we put emphasis on the Billing & CRM component of our ecosystem, provided by Magnaquest.
Magnaquest is a global IT solutions provider offering Billing & CRM Solutions targeted at service providers offering Video, Data, and Multi-play services with the most agile and robust subscription platform – Sure. They have over 20 years of experience of working with operators offering different services on subscription model, especially in the context of Broadband, Pay TV, OTT, Publishing and Cloud services.
Sure is a versatile platform that allows customers to manage their subscriptions while its feature-rich options provide endless opportunities to grow revenues and drive brand loyalty. Sure covers Subscriber Management, Billing, Customer Relationship Management and is pre-integrated with its service provisioning platform, which interfaces with the various external elements of various access technologies.
Sure supports the core subscription management needs of customers. This includes, Billing and Accounting, Provisioning and Prospect management, Order and partner management among others. Self-care portal and voucher management are other features that help in smooth subscription operations.
As Media Systems Integrator, we collaborate with our strategically chosen partners that cover the BSS Integration to help operators grow their customer base and lower their operating costs. In addition, we have all the necessary relationships with 3rd party technology vendors, plugins, modules and contacts so that operators’ time to market reduces significantly!