Through a BSS integration, Beenius enables operators to grow their customer base and lower their operating costs. Operators can increase their competition power by allowing flexible pricing plans, billing methods, subscriber account management and easy application of promotions and discounts for individuals or groups of subscribers.
Beenius utilizes OB API standard technologies so that external provisioning systems can access and configure subscribers, devices, content, subscriptions, packages, price lists, purchases, EPG metadata, with subscriptions, CRM, Billing, analytics, and partner management.
Therefore, operators can expand their platforms and monetize the content and devices, which helps them expand and retain their subscriber base.
With the BSS integration, Beenius enables operators to use any kind of tool to bill different services from OTT to IPTV, from Video On Demand (SVOD & TVOD) to Pay Per View (PPV), and from device selling to rentals. Billing of in-app purchases provides a great source of extra revenue and added value for operators’ subscribers. Beenius enables integration of all popular payment methods such as cash, bank transfer and scratch cards. This way operator can create and send invoices to subscribers quickly and easily.
Beenius BSS integration with different CRM systems enables operators to have centralized customer information, data consistency and to manage updates and changes quickly.
External provisioning systems can access and configure subscribers, devices, content, subscriptions, packages, price lists, purchases, EPG metadata, advertising, etc. With the auto-provisioning and BSS automation Interactive TV platform helps lower operating costs.
Using auto-provisioning, the operator can eliminate the cost of field technicians and user interaction in the provisioning process. The operator creates the end user’s profile, configures the end user’s device, and configures the network to assign a defined IP address. The STB is sent to the user without any additional PIN or authorization key. The user connects the device and the server connects the device to the user based on the STB’s IP address.
Operators can segment and analyze consumer behavior, which consequently enables them to offer the right packages, pricing, and promotions to the right customers throughout their subscriber lifecycle. Dashboards and reporting tools enable operators to monitor and act upon key business metrics such as churn reduction, recurring revenue, and customer satisfaction.