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Support in the time of COVID-19

Support in the time of COVID-19

With the quarantine that COVID-19 imposed almost worldwide, numerous operators are stepping out and being there for their customers, the viewers at home.

OMG! We have a Problem

Support cases come in many flavors. Download the ‘’The Life Cycle of a Support Ticket’’ paper, and learn about the process of opening a ticket and requirements for successfully resolving it.